Returns & Exchanges
At Mitty, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day return window for unopened and unused products. If your order doesn't meet your expectations, our streamlined process ensures a quick and easy resolution.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack the unused items in their original packaging to ensure they remain protected during transit back to our warehouse.
Attach the Label
Download and print the prepaid shipping label provided via email, then securely attach it to the outside of your return parcel.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing